We value your privacy and are committed to protecting your personal information. This privacy disclosure outlines how we collect, use, and safeguard your data when you interact with hotelandgames.com. By using our services, you agree to the practices described in this policy.

Information We Collect

We may collect various types of information to enhance your experience at our hotel and casino. This includes reservation and stay preferences, such as room type and special requests. Additionally, we gather account information, including your username and password, as well as device information like IP address and browser type to improve our services. On-site service interactions, such as dining or entertainment preferences, may also be recorded to personalize your stay. Furthermore, gameplay interactions, including game preferences and play history, help us ensure fair play and enhance your gaming experience.

How We Use Your Information

Your information is utilized to deliver hospitality services tailored to your preferences. We use reservation details to prepare for your arrival and ensure your stay meets your expectations. Account and device information help us maintain security and improve our website functionality. On-site service interactions allow us to provide personalized recommendations and enhance your overall experience. Gameplay interactions are analyzed to ensure safety and fairness in our gaming environment, allowing us to uphold the integrity of our casino operations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You may choose to accept or decline cookies through your browser settings. However, declining cookies may limit your ability to use certain features of our site. We also use analytics tools to gather information about how our website is used, which helps us improve our services.

Data Protection

We take the protection of your personal information seriously. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. Access to your information is restricted to authorized personnel only, and we regularly review our security practices to ensure your data remains protected. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Service Providers

We may share your information with limited third-party service providers to assist us in delivering our services. This includes analytics and security providers who help us understand website usage and protect against fraud. These third parties are obligated to protect your information and may not use it for any other purpose. We do not sell or rent your personal information to third parties for marketing purposes.

Your Rights

You have rights regarding your personal information. You may request access to the information we hold about you, and you can ask for corrections if any data is inaccurate. Additionally, you have the right to request the deletion of your personal information, subject to certain legal obligations. To exercise these rights, please contact us at [email protected]. We will respond to your request in a timely manner.

Updates to This Privacy Disclosure

We may update this privacy disclosure from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy. We encourage you to review this disclosure periodically to stay informed about how we are protecting your information.